Wells Fargo is one of the largest banks in the United States, which makes this case even more shocking.
Customers were alarmed to suddenly find their credit scores dropping and receiving credit cards in the mail that they never applied for, in addition to extra charges being made to their accounts and multiple bank accounts opened in their name. Instead, these charges were unauthorized by their patrons. Four primary claimants include clients or customers, the organization for which one works, the profession they contribute to, and society.įor years, Wells Fargo employees made multiple bank accounts and took out credit cards in their customers’ names, just like any ordinary bank.
According to the moral claimant, anyone who feels the effects of the decisions or influences the undertaking should be considered a stakeholder.
A core principle in business is ethical practice.
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